Privacy Policy

01

About this policy

This Privacy Policy applies to personal information collected through the Reveu public website at reveu.me.

It currently covers the Reveu early-access waitlist, website contact form, direct email enquiries, website hosting, and search-performance information.

The Reveu Shopify application may require additional privacy information relating to merchants, customers, orders, reviews, and Shopify platform data. That information may be provided in a separate app privacy policy or data-processing agreement before the application becomes publicly available.

02

Who we are

Reveu operates this website from the United Kingdom.

For personal information collected directly through this website, Reveu acts as the data controller. This means Reveu determines why and how that information is processed.

03

Information we collect

Early-access waitlist

When you join the Reveu early-access waitlist, we collect:

• Your email address
• The date and time of your submission
• The source of the submission

Contact enquiries

When you submit the Reveu contact form, we may collect:

• Your name
• Your email address
• Your selected enquiry type
• Your optional Shopify store URL
• The contents of your message
• Your privacy acknowledgement
• The date and time of your submission

If you contact Reveu directly by email, we will also receive the information included in your message and email metadata.

Technical and hosting information

Our hosting provider may process limited technical information needed to deliver and secure the website. This may include:

• IP address
• Browser and device information
• Requested pages
• Request dates and times
• Security and server-log information

Search-performance information

Reveu uses Google Search Console to understand how the website appears in Google Search. Search Console may provide reports containing information such as search queries, impressions, clicks, pages, countries, and device categories.

Reveu uses this information to understand search performance, identify technical website issues, and improve how website pages are presented in search results.

04

How we use your information

Reveu may use personal information collected through this website to:

• Manage the early-access waitlist
• Send requested launch and early-access updates
• Respond to product, privacy, partnership, and general enquiries
• Provide support and investigate reported problems
• Understand demand for Reveu and improve the website
• Maintain the security and reliability of the website
• Detect spam, fraud, abuse, or unauthorised activity
• Comply with legal or regulatory obligations
• Establish, exercise, or defend legal claims

Reveu does not sell personal information submitted through the website.

05

Our lawful bases

UK data-protection law requires us to have a lawful basis for processing personal information. Depending on the activity, Reveu may rely on the following bases.

06

Waitlist and early-access emails

By joining the Reveu waitlist, you ask us to contact you about the availability and launch of Reveu and closely related early-access information.

We will not treat a contact-form submission as permission to add you to the early-access waitlist unless you separately request or consent to that.

You may withdraw from the waitlist at any time by using an unsubscribe method included in an email or by contacting hello@reveu.me.

07

Who we share information with

Reveu does not publicly disclose contact or waitlist submissions. Information may be processed by service providers that help us operate the website.

Google Firebase

Reveu uses Google Firebase Cloud Firestore to store waitlist and contact-form submissions. Google processes this information as a service provider under its applicable terms.

Website hosting provider

The Reveu website is hosted by a third-party private hosting provider. The provider may process server, network, backup, and security information required to host and protect the website.

Google Search Console

Reveu uses Google Search Console to receive website search performance and technical indexing reports.

Professional advisers and authorities

Information may be disclosed to professional advisers, courts, regulators, law-enforcement bodies, or other authorities where reasonably necessary to meet legal obligations or protect legal rights.

Service providers are permitted to process information only for the purposes required to provide their services or as otherwise allowed by law.

08

Cookies and analytics

Reveu does not currently use Google Analytics on the public website.

The website is not currently intended to place optional analytics or advertising cookies on your device. Essential storage or similar technologies may be used where reasonably necessary to deliver a feature, maintain security, prevent abuse, or remember a choice requested by you.

Google Search Console is used to review the website’s performance in Google Search. It is not used by Reveu as an onsite behavioural analytics tool.

09

How long we keep information

Reveu keeps personal information only for as long as reasonably necessary for the purpose for which it was collected.

When information is no longer required, it will be deleted, anonymised, or securely removed where reasonably practicable.

10

International data transfers

Some of Reveu’s technology providers operate internationally. This means personal information may be stored or processed outside the United Kingdom.

Where processing involves a restricted international transfer, Reveu will take reasonable steps to ensure that an appropriate transfer mechanism and relevant protections are in place as required by applicable UK data-protection law.

11

How we protect information

Reveu uses reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.

These measures include:

• Restricted access to stored submissions
• Firestore security rules that prevent public reading, editing, or deletion of form submissions
• Validation and field-length restrictions on public forms
• Spam and automated-submission controls
• Secure HTTPS connections
• Limited collection of information

No internet transmission or storage system can be guaranteed to be completely secure. You should not include passwords, payment card details, or other highly sensitive information in the contact form.

12

Your data-protection rights

Depending on the circumstances, UK data-protection law may give you the right to:

• Ask whether Reveu processes your personal information
• Request a copy of your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete information in certain circumstances
• Ask us to restrict how information is used
• Object to certain processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Request portable information where the right to data portability applies
• Complain about how your information has been handled

These rights are not absolute and may depend on why the information is processed and whether a legal exemption applies.

To make a request, email hello@reveu.me. We may ask for enough information to confirm your identity and locate the relevant records.

13

Questions and complaints

Please contact Reveu first if you have a concern about how your personal information has been handled. We will review the concern and respond as appropriate.

You also have the right to raise a concern with the UK Information Commissioner’s Office.

14

Children’s information

The Reveu website and early-access services are intended for Shopify merchants, business representatives, and adults.

Reveu does not knowingly request personal information from children. Contact hello@reveu.me if you believe a child has submitted personal information so that the situation can be reviewed.

15

Changes to this policy

Reveu may update this Privacy Policy when the website, services, providers, or legal requirements change.

The latest version will be published on this page and the “Last updated” date will be changed. Where a change materially affects how existing personal information is used, additional notice may be provided where appropriate.