Privacy Policy

Reveu helps Shopify merchants collect reviews, manage customer feedback, send review request emails, and display engagement tools such as widgets and pop-ups.

Information we collect

When a merchant installs or uses Reveu, we may collect store information such as shop domain, store name, email address, app settings, product information, order-related review request data, and customer review content.

Customer information

To provide review requests and review-related services, Reveu may process limited customer information such as name, email address, order details, product purchased, review content, rating, images, and other information submitted through review forms.

How we use information

We use collected information to provide the app, display reviews, send review requests, manage widgets, improve functionality, provide support, prevent abuse, and comply with legal obligations.

Sharing information

We do not sell personal information. We may share information with trusted service providers only when necessary to operate Reveu, such as hosting, email delivery, analytics, storage, and support tools.

Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Merchants may request deletion of their app data by contacting us.

Shopify data and compliance

Reveu handles Shopify data only as needed to provide app functionality. We support Shopify privacy requirements, including responding to applicable customer data, shop data, and app uninstall requests.

Security

We use reasonable technical and organizational safeguards to protect information. However, no online service can guarantee complete security.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of personal information. To make a request, contact us at the email below.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Contact us

For privacy questions, contact us at hello@reveu.me.